Terms of use

1. Editorial manager

Basilique du Sacré-Cœur

Publication Director : Stéphane Esclef

Website manager : Catherine Auzière

2. Hosting

Clever Cloud

3. Acceptance of the general conditions of use (hereinafter CGU)

Use of the website’s functionalities implies acceptance of these GCU.

The user therefore undertakes to read these GCU carefully when accessing the site, and is invited to download, print and retain a copy.

It is specified that the present GTU are available in the footer of the site by means of a hypertext link and can be consulted at any time.

4. Technical specifications

By using the website, the User acknowledges that he/she has the necessary means and skills to use the functionalities offered on the site.

The equipment required to access and use the site is at the User’s expense, as are any telecommunications charges incurred by their use.

The User accepts to comply with the technical specifications relating to the uploading or insertion of Content on the site, in particular any weight, size, dimension, character, formatting or other limits relating to the Content he/she intends to upload on the site for any reason whatsoever.

5. Copyright

Extraction and reuse of all or part of the site content, whether or not substantial in terms of quality or quantity, is prohibited. The elements relating to the form of the site as well as the texts and works presented are protected by copyright. The reproduction and use of these texts and works, other than for private consultation, are prohibited.

Requests for authorization for any use whatsoever should be addressed to : Basilique du sacré Cœur de Montmartre Association Diocésaine de Paris 35 rue Chevalier de la Barre 75018 Paris.

6. Obligations of the parties

6.1 User Obligations

When using the website, each User undertakes not to undermine public order and to comply with the laws and regulations in force, to respect the rights of third parties and the provisions of these GCU.

Each User is obliged to :

  • Behave in a fair and reasonable manner towards the Site Editor and third parties ;
  • Be honest and sincere in the information provided to the Site Editor and, where applicable, to other Users;
  • To use the site in accordance with its purpose as described in these GCU ;
  • Not divert the purpose of the site to commit crimes, offenses or contraventions punishable by the Penal Code or by any other legal or regulatory provision ;
  • Respect the privacy of third parties and the confidentiality of exchanges ;
  • To respect the intellectual property rights of the author of the site concerning the elements of the site and, where applicable, the intellectual property rights of other Users;
  • Not to seek to undermine the automated data processing systems implemented on the site, in particular through practices such as web-scraping, in accordance with Articles 323-1 et seq. of the French Penal Code;
  • Not to modify the information put online by the Site Editor or by another User ;
  • Not to use the site to send unsolicited bulk messages (advertising or otherwise) ;
  • Not to disseminate data that would diminish, disorganize, slow down or interrupt the normal operation of the site.

In compliance with the legal and regulatory provisions in force and in accordance with the law of July 29, 1881 relating to freedom of the press, the User undertakes not to disseminate any message or information :

  • Constitute wrongful denigration of the Site Editor or Users of the Site ;
  • Contrary to public order and morality ;
  • of an abusive, defamatory, racist, xenophobic or revisionist nature, or which is prejudicial to the honor or reputation of others;
  • Inciting discrimination or hatred of a person or group of people because of their origin or their membership or non-membership of a particular ethnic group, nation, race or religion ;
  • Threatening a person or group of people ;
  • Of a paedophile nature ;
  • Inciting to commit an offence, a crime or an act of terrorism, or glorifying war crimes or crimes against humanity ;
  • Inciting suicide ;
  • Directly or indirectly enabling third parties to obtain pirated software, software serial numbers, software enabling acts of piracy and intrusion into computer and telecommunications systems, viruses and other logic bombs, and in general any software or other tool enabling infringement of the rights of others and the security of persons and property;
  • Of a commercial nature (canvassing, soliciting, prostitution, etc.).

6.2 Obligations of the Publisher

The Site Publisher’s general obligation is an obligation of means. The Publisher is under no obligation of result or reinforced means of any kind.

The Publisher undertakes to do its utmost to ensure continuity of access and use of the site 7 days a week, 24 hours a day.

However, the Publisher wishes to draw Users’ attention to the fact that current Internet communication protocols do not allow the transmission of electronic exchanges (messages, documents, identity of sender or recipient) to be guaranteed with certainty and continuity.

Furthermore, in accordance with the provisions of articles L 111-7 et seq. of the French Consumer Code, the Publisher undertakes to provide clear, transparent and fair information on the terms and conditions of its services.

7. General principles

The Site Editor declines all responsibility in particular:

  • In the event of temporary inability to access the site for technical maintenance or updating of published information. Users acknowledge that the Site Editor cannot be held liable in the event of malfunctions or interruptions in said transmission networks ;
  • In the event of viral attacks or unlawful intrusion into an automated data processing system ;
  • In the event of abnormal use or illicit exploitation of the site by a User or a third party ;
  • With regard to the content of third-party websites to which hypertext links on the site refer ;
  • In the event of non-compliance with these GCU attributable to Users ;
  • In the event of delay or non-fulfillment of its obligations, when the cause of the delay or non-fulfillment is linked to a case of force majeure as defined in article 10 hereof.
  • In the event of a cause beyond the Site Editor’s control ;

In the event of abnormal use or illicit exploitation of the site, the User shall be solely liable for any damage caused to third parties and for the consequences of any claims or actions arising therefrom.

8. Act of god

The Site Publisher shall not be held liable if the non-performance or delay in performance of any of its obligations described in these GCU is due to an Act of God.

Act of God in contractual matters occurs when an event beyond the debtor’s control, which could not reasonably have been foreseen at the time the GCU were concluded and whose effects cannot be avoided by appropriate measures, prevents the debtor from fulfilling its obligation.

If the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the GCU. If the impediment is definitive, the GCU shall be cancelled ipso jure and the Parties shall be released from their obligations under the conditions set out in articles 1351 and 1351-1 of the French Civil Code.

In the event of an Act of God, the Site Editor will endeavor to inform the User as soon as possible.

9. Credits

9.1 Site design and development

This site was created by the company SEVANOVA– Agence Crossmédia Lyon

Lyon


9.2 Pictures

The photographs on the site are mainly from the Sacré Coeur Basilica’s own collection and from the work of professional photographers : 

  1. Sophie LLOYD
  2. Christophe DECOLLOGNE / Nom d’auteur : Chris Dé
  3. Pierre NICOU.

Other photos, where the author is not specified, are the exclusive property of the Basilique du Sacré-Cœur de Montmartre.

9.3 Videos

The videos available on our website, particularly those on our Youtube channel, are from the Sacré Coeur de Montmartre Basilica’s own collection.

10. Social networks

On our website, we reserve the right to include content from social networks (Facebook, X (ex Twitter), Instagram…) to promote web pages (e.g. “like”, “pin”) or share them (e.g. “tweet”) on social networks such as Facebook, X (ex Twitter) and Instagram. This content is integrated using code obtained from Facebook, Twitter and Instagram and places cookies. This content may store and process certain information for personalized advertising purposes.

Please read the privacy statement of these social networks (which may be amended from time to time) to find out how they use your (personal) data processed using these cookies. Recovered data is anonymized as far as possible. Facebook, Twitter and Instagram are located in the United States.

11. Cookie policy

11.1. Introduction

Our website, https://www.sacrecoeurdemontmartre.fr (hereinafter referred to as “the website”) uses cookies and other related technologies. For simplicity, all these technologies are referred to as “cookies”.

11.2. What are cookies ?

A cookie is a small, simple file sent with the pages of this website and stored by your browser on the hard disk of your computer or other device. The information stored in this file may be sent back to our servers or to the servers of third parties concerned during a subsequent visit to our site.

11.3. What is an invisible tag ?

An invisible tag (or web beacon) is a small piece of text or image invisible on a website, used to track website traffic. In order to do this, various data about you is stored using invisible tags.

11.4 Type OF cookies

Technical or functional cookies

Some cookies ensure that certain parts of the website function correctly and that your preferences as a user are taken into account. By setting functional cookies, we make it easier for you to visit our website. For example, you don’t have to enter the same information again and again when visiting our website, and items remain in your shopping cart until you pay. We may set these cookies without your consent.

Statistical cookies

We use Matomo for site statistics to optimize the user experience on our website. With these statistical cookies, we obtain observations on the use of our website. We ask for your permission to place statistical cookies. You may wish to consult Matomo’s privacy policy : privacy@matomo.org

Marketing/tracking cookies

Marketing/tracking cookies are cookies or any other form of local storage, used to create profiles of Internet users in order to display advertising or to track the Internet user on this website or on several websites for similar marketing purposes.

11.5. Consent

When you visit our website for the first time, we’ll show you a pop-up window managed by Axeptio with an explanation about cookies. As soon as you click on “Save preferences” you authorize us to use the categories of cookies and extensions you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies via your browser, but please note that our website may no longer function correctly.

11.6. Enable/disable and delete cookies

You can use your web browser to delete cookies automatically or manually. You can also specify that certain cookies cannot be placed. Another option is to modify your browser settings so that you receive a message each time a cookie is set. For more information on these options, please refer to your browser’s Help section.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be placed again with your consent when you revisit our websites.

11.7. How to exercise your choices, depending on the browser you use

You may refuse to accept cookies by following the instructions below :

11.8. Contact

If you have any questions and/or comments about our cookies policy, please contact us using the following details :

12. Personal data privacy

12.1 General provisions

In accordance with the French Data Protection Act no. 78-17 of January 6, 1978 and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the Basilique du Sacré Cœur de Montmartre ensures the implementation of the rights of the persons concerned.

Internet users whose personal data is processed are reminded that they have rights of access, rectification, updating, portability and deletion of information concerning them, in accordance with the provisions of Articles 39 and 40 of the amended Data Protection Act, and the provisions of Articles 15, 16 and 17 of the European General Regulation on the Protection of Individuals (RGPD).

In accordance with the provisions of Article 38 of the amended Data Protection Act and the provisions of Article 21 of the RGPD, the Internet user may also, on legitimate grounds, object to the processing of data concerning him or her, without reason and at no cost. Internet users may exercise these rights by sending an e-mail to : DPO@sacrecoeurdemontmartre.fr or a letter to

  • Basilique du Sacré Cœur de Montmartre
    35 rue du Chevalier de la Barre,
    75018 PARIS

Please enclose a photocopy of your valid ID.

You have the following rights concerning your personal data :

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
  •  Right of access: you have the right to access your personal data known to us.
  •  Right of rectification : you have the right at any time to add to, correct, delete or block your personal data.
  •  If you give us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
  • Right to transfer your data : you have the right to request all your personal data from the controller and to transfer them in their entirety to another controller.
  • Right to object: You may object to the processing of your data. We will comply, unless there are grounds for doing so.

12.2 Our commitments

The Basilique du Sacré Cœur de Montmartre takes great care to ensure the security of your personal data. This data is necessary in our relations with you in order to contact you, respond to your requests for services or fulfill our mission with you. To this end, we undertake to use our best efforts to :

  • Obtain your consent to store your data,
  • Indicate the purpose of the processing we are carrying out,
  • Keep your data for a limited time,
  • To collect only the data necessary for the execution of the processing operations thus defined,
  • Only use your data for authorized processing,
  • Preserve the integrity of your data,
  • Protect access and ensure confidentiality of your data,
  • Give you the possibility of accessing your data, requesting rectification or deletion, subject to compliance with legal, administrative or jurisprudential obligations.

12.3 collected Data

The data collected differs according to the purpose of the associated processing

Declarative data

the Basilica of the Sacred Heart of Montmartre collects the data required to use the “service” of your choice.

Behavioral data

You may be asked to respond to surveys offered by the Basilica of the Sacred Heart of Montmartre because you are a worshipper, donor, participant or beneficiary of services.


Data not collected directly from you

In certain circumstances, personal data concerning you may have been collected from non-public sources of its partners.

12.4 Data retention and processing policy of the basilique du Sacré Cœur de Montmartre

Who receives your personal data ?

Access to personal data is limited to the services of the Basilica of the Sacred Heart of Montmartre and its subcontractors with whom it has a contractual relationship in order to achieve the purpose of the processing. Personal data will not be disclosed to third parties, except in the following cases :

  • When you have given your prior consent for sharing and/or disclosure ;
  • When required by law or in order to protect its rights and interests.

The Basilique du Sacré Cœur de Montmartre does not pass on your personal data to third-party advertisers for marketing purposes.

The length of time personal data is kept varies according to the purpose for which it is processed.

In the case of donations, data may be collected for the purpose of sending tax receipts and other requests for donations for projects related to the life of the Basilica or its restoration. Data is kept for a minimum of 6 years from the date of your last donation, in accordance with the requirements of the French tax authorities (http://bofip.impots.gouv.fr/bofip/8877-PGP.html).

12.5 Security and storage of your data

The Basilica of the Sacred Heart of Montmartre is particularly concerned about the personal data we collect and process. These operations are carried out in a secure manner. We implement the necessary technical, physical and organizational measures to prevent, as far as possible, any alteration, loss or unauthorized access to your personal data.

Personal data is stored in the European Union in the databases or files of the Basilica of the Sacred Heart of Montmartre or in those of service providers with whom the Basilica of the Sacred Heart of Montmartre has a contractual relationship.

If any of the stipulations of the present GCU should be declared null and void with regard to a legislative or regulatory provision in force and/or a court decision having the force of res judicata, it will be deemed unwritten but will in no way affect the validity of the other clauses, which will remain fully applicable.

Any such modification or ruling shall in no way authorize Users to disregard these GCU.

13. Modification of the GCU

These GCU apply to all Users browsing the site.

The GCU may be modified and updated by the Publisher at any time, in particular to adapt to changes in legislation or regulations.

14. General provisions

The fact that one of the Parties has not required the application of any clause of these GCU, whether permanently or temporarily, shall in no case be considered as a waiver of said clause.

In the event of difficulty of interpretation between any of the headings appearing at the top of the clauses and any of the clauses, the headings will be declared non-existent.

15. Jurisdiction and applicable law

These GCU and the relationship between the User and the Site Editor are governed by French law.

In the event of a dispute arising between the Site Editor and a User concerning the interpretation, performance or termination of these GCU, the Parties shall endeavor to settle the dispute amicably.

In such a case, the User is first invited to contact the Site Publisher’s user service department.

In the event that mediation fails or is not envisaged, the dispute which may have given rise to mediation will be referred to the competent court, in application of the territorial jurisdiction rules in force and applicable to the present contract.

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